Senior DevOps Engineer

Job title:

Karrier Hungária

Our partner company is a global leader in engine oil and lubricant sales and maritime transportation.Main responsibilities:Operational Leadership:

Own and evolve operations for both Identity and Consent Platforms using SRE practices.
Manage 3rd-party operations teams and define an effective, scalable operating model.
Serve as primary on-call escalation point for P1/P2 major incidents.

2. Incident Management:

Lead incident response, root cause analysis, and follow-through remediation for platform outages or degradations.
Continuously improve incident handling by creating and maintaining runbooks and standard operating procedures.

3. Automation & ZeroOps:

Identify recurring issues and automate resolution processes.
Contribute to a ZeroOps vision by minimizing manual tasks through scripting, workflows, and service management integration.

4. Observability & Monitoring:

Define and continuously refine platform health indicators, metrics, and alerting standards.
Enable proactive detection and automated responses to availability or performance issues.

5. Developer Experience & Internal Support:

Establish Operations as the first point of contact for internal developers and Tech Leads.
Support flawless onboarding for new products to the platforms and advance the developer self-service model.

6. Capability Development & Coaching:

Foster a high-performance operations culture across employee and vendor teams.
Provide mentorship to early-career engineers and coach across technical skill levels.

7. Technical Contribution:

Remain hands-on where required, gaining deep knowledge of the platform and contributing to issue resolution and feature delivery

Required skills:

Bachelor’s degree in Computer Science, Software Engineering, IT Operations, or a related technical field.
5+ years of relevant experience.
Strong experience in leading production support for global, high-availability platforms, with on-call and incident management responsibilities.
Experience with observability tooling (e.g., Grafana, Splunk, ELK stack), including metric collection, alerting, and querying observability data.
Proficient with JavaScript frameworks like Next.js, React, or Angular.
Ability to establish a proactive support model, including health monitoring, alerting, and customer issue prevention.
Skilled in defining and implementing automated operations workflows, reducing repeat manual effort.
Excellent communication and collaborator management skills.
Experience supporting consumer-facing systems with a strong focus on reliability and user experience.
Proven track record to coach multi-functional teams, including internal staff and external vendor teams.
Logical, analytical problem solver with a methodical solving approach.