Senior Performance Analyst

Job title:

Senior Performance Analyst

Company

Circle K

Job description

Job DescriptionType of Employment: PermanentLocation: Copenhagen, Denmark or Oslo NorwayVisa requirements: A valid work permit from the EU/EEA (relocation assistance is not provided)THE ROLEThe Senior Performance Analyst is responsible for driving data-driven insights to support Circle K’s Global Loyalty initiatives. This involves detailed customer value analysis, profitability assessments, and the development of advanced models for Customer Lifetime Value (CLV), KPI monitoring, and performance benchmarking. By leveraging financial metrics and customer segmentation, the role ensures that strategies align with Circle K’s priorities and drive impactful business decisions. Collaboration with Digital, Analytics (D&A), and Finance teams is critical to maintaining alignment across the organisation, with the position acting as a key liaison to streamline processes and deliver actionable insights.The role also focuses on creating and maintaining a global insights dashboard, aligning metrics and financial evaluations to support decision-making. By developing forecasting models for revenue impacts, break-even analysis, ROI calculations, and risk scenarios, the manager ensures program profitability and cost management. Additionally, the role involves process improvements, sharing best practices, and enhancing dashboard accessibility while maintaining consistency in reporting terminology. With a strong background in data analytics, financial modeling, and stakeholder collaboration, the analyst plays a vital role in optimising Circle K’s Digital and Loyalty strategies.KEY RESPONSIBILITIESDrive and implement analytics to support Loyalty initiatives, aligning with Circle K’s strategic priorities.Conduct detailed customer value analysis and profitability assessments across products.Develop, maintain, and enhance Customer Lifetime Value (CLV) modelling, KPI monitoring, and performance benchmarking using financial metrics and customer segmentation.Collaborate with Digital, Analytics (D&A), and Finance teams to ensure alignment with the organization’s goals.Partner with Performance Managers, Digital/Loyalty teams, and other stakeholders to deliver actionable insights.Continuously evaluate and propose new opportunities for customer segmentation and program improvementDrive process improvements and performance measurement developments in collaboration with D&A and Digital teams.Share best practices to support the alignment of Digital strategy across the organization.SKILLS REQUIREDStrong analytical and financial skillsExcellent communication skills in English, both verbal and writtenKnowledge of loyalty programs and digital marketing strategiesExperience with BI and analytical tools (Power BI, Excel, SQL)Preferred but not required experience within a statistical analysis language (e.g. R, Python)PERSONAL QUALITIES REQUIREDYou think analytically, creatively and pragmaticallyYou’re comfortable with new and changing technology, and responding to business needsYou’re a problem solver and like to create, but you also appreciate that sharing your work makes us all betterYou’re curious and like to learn, both within business and technologyYou can interpret and translate complex information into understandable, compelling and actionable insightsYou’re able to collaborate and share across geographies and with stakeholders at different levelsYou have a strong commercial mindset and are always looking for opportunities to strengthen our businessQUALIFICATIONS AND EXPERIENCEA higher degree in an analytical discipline like Finance, Accounting, Mathematics, Statistics, Engineering, or similar5+ years working experience in analytics, customer lifecycle management, or a similar roleWHAT YOU CAN EXPECT FROM CIRCLE KAlimentation Couche-Tard is a proud receiver Gallup Exceptional Workplace Award (GEWA) for 4 years in a row.Complete benefits package.Possibility to enroll in stock purchase plan.Employee discount.Work in a collaborative, dynamic, high performing and diverse team.At Circle K, our culture is shaped by how we treat each other. Our guiding principles are the core values we live by and inform all our actions and business decisions. You can find them at . We hope they resonate with you and look forward to discussing them during your interview.Interested?We encourage you to apply by May 25th, 2025 by sending your CV in English. The candidates will be reviewed on continuous basis.Contact person:
Evgenia Balkina, Sr Manager Digital Performance and MeasurementPhone number: 45867228Email:We know great companies are built from within, by great people like you. Come grow with us!

Expected salary

Location

Oslo

Job date

Wed, 14 May 2025 02:19:00 GMT

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