Service Advisor

Job title:

Service Advisor

Company

Perfect Placement

Job description

Service Advisor required for a Main Dealer – Halesowen

• Basic Salary – Up to £28,500
• Bonus Earnings
• Alternative Hours: Monday -Thursday 07:30am – 16:30pm, with Friday 07:30am to 15:00pm then Monday to Friday 09:30am to 18:30pm and sat 08:00 to 12:00.

Our client has an amazing new opportunity for a Service Advisor to join their highly successful and busy Main Dealership.For your hard work as a Service Advisor, you will get the following:

• Bonus earnings
• 31 days of holiday per year (including Bank Holidays) that will increase with the length of service.
• Recommend a Friend Scheme.
• Discounted days out with family and friends.
• Retail discounts saving £££’s on shopping and dining out.
• Fully funded, Nationally Recognised Qualifications.
• Manufacturer specific training.
• Salary Finance.
• 24-hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
• Team member Pension Scheme contributions.
• Friends & Family Customer Referral Payments
• Discounts on products and services that we provide for family and friends.

Working as a Service Advisor for our client your duties will include the following:

• Meeting and greeting customers, ensuring an excellent level of customer service from the very beginning.
• Liaising with customers both face-to-face, by telephone and e-mail, understanding their requirements, interpreting them and advising if and when we are capable of satisfying them.
• Maintaining Service/MOT Planners and Workshop Loading, advising customers and the Workshop when vehicles are due in and completed.
• Taking responsibility for the receipt of and handover back of customer vehicles. The release and return of courtesy vehicles, carry out handover checks etc.
• Administration duties including pre populating job cards.
• Keeping customers up to date with the status of their vehicles and any further actions or costs required; gaining authority where necessary.

For this Service Advisor position, you must have the following:

• Previous experience working in a similar role.
• Experience of a busy, fast paced office environment.
• Exceptional Customer Service skills and a positive can do attitude.
• The ability to calm and manage difficult situations.
• Unlimited confidence, resilience, drive, energy and talent along with a professional manner.
• Excellent organisation skills and the ability to demonstrate a methodical approach to your workload.
• Strong administration skills and excellent attention to detail.
• Willingness to learn and develop
• An enthusiastic, team player mentality.

If you are interested in this fantastic Service Advisor opportunity and want to hear more about other roles in the West Midlands area, contact Archie Lawson at Perfect Placement today. He helps job seekers in developing their careers in the Motor Trade.Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don’t settle for just any Motor Trade job – let us help you find the one to take the first step towards your dream Motor Trade career

Expected salary

£28500 – 30000 per year

Location

Halesowen, West Midlands

Job date

Thu, 20 Mar 2025 07:24:10 GMT

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