Service Desk Engineer (m/f/d)

Hirschmann Automotive

Berufsbezeichnung:

Service Desk Engineer (m/f/d)

Unternehmen

Hirschmann Automotive

Stellenbeschreibung

Position:Service DeskLocation:RankweilLocation:AustriaTasks:

  • Completed technical training (HTL, systems engineering apprenticeship)
  • First professional experience in IT service management desirable
  • Ability to work in a team and willingness to co-operate with other departments
  • Strong communication skills and pronounced customer orientation
  • Knowledge of working with a ticket system and experience in client management (Windows, O365, AD etc.) an advantage
  • Very good written and spoken German and English skills

Requirements:

  • Effective processing of faults and enquiries from the specialist departments
  • Management of output devices (notebooks, displays, smartphones, peripherals)
  • Technical support for applications, operating systems and hardware
  • Forwarding troubleshooting for complex problems to the relevant specialist department
  • Documentation of support requests, solutions and known faults

Benefits:

  • Hirschmann Automotive Academy
  • Club and sports programmes
  • FEEI collective agreement

DE_EN

Erwartetes Gehalt

Standort

Rankweil, Vorarlberg

Jobdatum

Thu, 03 Jul 2025 07:56:57 GMT

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