
The Bicester Collection
Job title:
Store Manager
Company
The Bicester Collection
Job description
Responsibilities
- You will oversee the operations of your store including leading on service, KPI and target achievement, managing the staff rota, staff recruitment and stock management.
- You will train and mentor your team to ensure customers receive a true RIXO experience. Being a role model in delivering great service to our customers.
- You will oversee the security of the store, working to minimise stock loss and any security issues.
- You will be an expert on all RIXO products with the capability to inspire both our customers and the team.
- You will be highly organised and have the ability to keep cool during the busiest trading periods.
- You will be able to work with the merchandising and trading team to constantly review the products and provide valuable feedback on what our #humansof rixo are saying when they visit our stores.
- You will work closely with our visual merchandiser to showcase all products and keep up to date with business VM standards for new collection launches.
- Proactively feedback to the Retail Area Manager any issues relating to people such as poor performance, absences, lateness etc and tackle issues head on.
- You will proactively drive activity to achieve KPIs – driving sales, customer data capture and an omnichannel sales experience.
- Manage cost efficiency, ensuring all processes are streamlined.
QualificationsWe are looking for someone who has:
- At least two or more years of luxury managerial retail experience
- Exceptional commercial understanding, with the know how to create a fantastic shopping experience for our customers whilst adhering to safety guidelines
- An eye for style – you inspire customers through your own style and uniform standards
- Sales experience – upselling comes naturally to you
We are looking for someone who is:
- Able to inspire and manage your team to be at their best – you can lead a team to achieve remarkable results
- Driven by daily targets and you can use your initiative to achieve these
- Able to create an in-store atmosphere where delivering amazing customer service, excelling performance targets and accurate stock processes is the norm
- A strong ambassador of the brand – you can effortlessly share the RIXO story with anyone
- Able to give exceptional customer service and styling advice – you always enjoy making people feel great
- Confident in being able to build relationships with clients instore
- A team player and have a can-do positive attitude
- An excellent communicator – you can work and build relationships with people of all levels
- An effective multitasker who can plan, prioritise and organise work load
- Hungry to learn – you always want to know more about the products you are selling
Why RIXO:
- Uniform allowance and generous staff discount.
- Career development opportunities within a female led growing brand.
- Competitive salary and commission incentives.
- 33 days annual leave per year for full time employees.
- Pension
- Work Anniversary gift
Expected salary
Location
Kildare
Job date
Wed, 09 Apr 2025 01:09:59 GMT
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