Strategy & Operations Manager, Consumer Pricing & Incentives

Job title:

Strategy & Operations Manager, Consumer Pricing & Incentives

Company

Wolt

Job description

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.We are looking for a Strategy & Operations Manager to join the Consumer Pricing & Incentives team, which owns the development and execution of Wolt’s consumer-facing pricing and incentive schemes across all markets with the aim of driving growth and best-in-class customer experience in a capital efficient manner.You will be responsible for (i) conceiving and leading development projects in the domain; (ii) doing whatever it takes to reach given financial and operational targets related to both top and bottom line performance; and (iii) shaping and driving our long-term Pricing & Incentives strategy. To get the job done, you’ll work closely with other teams, e.g. General Managers, Product, Analytics, Marketing and Finance, while taking full ownership of driving your initiatives to fruition and tangible results.This is your opportunity to join one of the most successful growth companies in Europe and improve the daily lives of millions of people!Our team has clear, measurable targets in terms of how much growth we generate and at what cost. Your day-to-day job will consist of a wide range of activities that contribute to meeting those targets. In practice, you will:Lead cross-team projects that drive step-change improvements in how we do Pricing and Incentives. Such projects might include, for example, developing new incentive schemes to boost the adoption of new offerings or optimizing our fee levels for faster growthTrack key performance indicators in the domain and, where necessary, drive corrective action. Such actions might include, for example, doing price changes in select parts of the business or reallocating our incentive spend across different use cases to boost performanceRun experiments, analyze the results and make decisions on how we run the business based on the insights in close collaboration with Data ScientistsCollaborate with General Managers and their teams to ensure our Pricing & Incentives execution is aligned with local strategy and competitive landscape across the 25+ markets where we operateRoll-out and optimize how we apply new product features, making sure that they perform as intended and guiding further development based on customer feedbackKeep a close eye on our customer experience and how it compares to peers and e-commerce benchmarks with the aim to identifying improvement opportunities and ensuring we’re the leading alternative from consumers’ perspectiveShape our long-term plans related to business strategy and product development in the domain to ensure we move in the right direction and focus on things that will yield the most impact

• 3+ years of relevant experience preferably in (i) pricing and/or incentives in a comparable industry, (ii) strategy & operations in a top tier tech/platform company or (iii) management consulting

Problem-solving skills: our team is in the business of solving hard problems and developing new solutions. There’s rarely a handbook that we can refer to. Hence, you need to be ingenious and relentless at solving hairy business problems, not just in the abstract but also on the lowest level of detailPeople & project management skills: you’ll need to be able to inspire and persuade colleagues from a broad spectrum of backgrounds in a cross-team setting and get them to work towards one goal in a coordinated, collaborative and efficient mannerDrive, ownership and independence: you’ll be given a lot of responsibility and freedom in terms of how to get stuff done. In exchange, you’ll need to be comfortable and effective at being in the driver’s seat in your initiativesAnalytical skills: you’ll work with data every single day. Spreadsheet mastery is a must-have, and you’ll often find SQL & Python useful. While we’re not expecting you to be an expert, you’ll benefit from having an elementary understanding of experimentation, causal inference, predictive modeling and optimization so that you can collaborate effectively with Data Scientists * Business acumen and eye for superb user experience: you’ll need to be able to see the forest for the trees and have good intuition about what works best for our customers to ensure that we focus on solving the right problems and solve them in the right wayIf you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!Our Commitment to Diversity and InclusionWe’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.TeamOur cultureOur visionStrategy & Business Development at WoltWe work closely with Wolt’s business leads, developing strategies to find the right balance between hyper-growth and profitability.This means leading various strategic initiatives from incubating new business verticals, to accelerating the speed of our growth, and improving efficiency in our functions.Our cultureAt Wolt, you’ll learn more, build more, and ship more than in most other companies.You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.The delivery of (almost) everythingIn 2014, we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world.We’ve always taken an ambitious but sustainable approach to growth. And, as part of the DoorDash team, we can keep on dreaming big and expanding across the globe.TeamStrategy & Business Development at WoltWe work closely with Wolt’s business leads, developing strategies to find the right balance between hyper-growth and profitability.This means leading various strategic initiatives from incubating new business verticals, to accelerating the speed of our growth, and improving efficiency in our functions.Our cultureOur cultureAt Wolt, you’ll learn more, build more, and ship more than in most other companies.You’ll be challenged a lot, but also have a lot of fun on the way. All of which comes from working with passionate, caring, down-to-earth and super-smart people.Our visionThe delivery of (almost) everythingIn 2014, we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world.We’ve always taken an ambitious but sustainable approach to growth. And, as part of the DoorDash team, we can keep on dreaming big and expanding across the globe.Apply nowBasic informationFirst Name *Last Name *Email *PhoneApplicant Privacy Acknowledgement *We would like to provide you with an overview of how we process your personal information. Please take the time to read the and confirm that you have read and understand the content by selecting “Yes” in the options below.YesNoAdditional informationWolt – Self-Identification SurveyTo ensure that our hiring practices are fair and inclusive, we’re asking the following voluntary questions of the people who apply to work at Wolt. If you don’t feel comfortable answering any question, you can select “I don’t want to answer.”Your responses to these demographic questions are secure and optional. Any voluntary data you provide will not be shared with anyone connected to your recruitment or hiring process. There will be no negative consequences if you don’t want to participate, if you only answer some questions, or if you select “I don’t want to answer” for any question. Any option you choose will in no way affect your opportunity to work at Wolt.By answering questions below, you give us your consent to process and handle your answers anonymously, and help Wolt understand the diversity of the people it attracts to apply. For additional clarity, our privacy policy below explains how we collect and process your data in accordance with applicable data protection laws.What’s your age? *Which gender do you most closely identify with? *Are you a national of the country where you are applying to work? *AttachmentsYou’re welcome to send us supporting docs, e.g. a resume and a cover letter. Please only submit PDF files.

Expected salary

Location

Suomi

Job date

Wed, 12 Mar 2025 02:55:40 GMT

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