Patrique Mercier Recruitment By Nellie
Job title:
Swedish Speaking Customer Success Specialist
Company
Patrique Mercier Recruitment By Nellie
Job description
Patrique Mercier Recruitment FR is excited to present an opportunity for a Swedish Speaking Customer Success Specialist. If you have a knack for customer engagement and are eager to help Swedish-speaking clients achieve their goals, this role is tailored for you!Responsibilities
- Act as the primary liaison for Swedish-speaking customers, delivering exceptional support through phone, email, and chat channels.
- Respond swiftly and accurately to customer inquiries regarding products and services.
- Build and nurture strong relationships with clients, understanding their needs and ensuring they receive optimal value.
- Address customer complaints and issues proactively, striving for swift resolutions.
- Document all customer interactions and feedback in the CRM system to inform ongoing improvements.
- Collaborate with teams across the company to identify opportunities for upselling and expanding customer solutions.
- Stay updated on product developments and industry trends to provide insightful support.
Requirements
- Fluency in Swedish and English, with excellent writing and speaking skills.
- Previous experience in customer service or customer success roles is a plus.
- Strong communication and interpersonal skills focused on creating positive customer experiences.
- Ability to diagnose issues and resolve them effectively.
- Exceptional organizational skills and attention to detail.
- Proficient in CRM software and standard office applications.
- A friendly demeanor and a genuine commitment to customer success.
Benefits * Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More…
Expected salary
Location
Sverige
Job date
Fri, 01 Aug 2025 22:24:48 GMT
To help us track our recruitment effort, please indicate in your email/cover letter where (jobsineu.net) you saw this job posting.