Patrique Mercier Recruitment By Nellie
Job title:
Swedish Speaking Email Support Specialist
Company
Patrique Mercier Recruitment By Nellie
Job description
Patrique Mercier Recruitment FR is pleased to present a fantastic opportunity for a Swedish Speaking Email Support Specialist. This role is designed for individuals who are adept at providing exemplary customer service and can communicate effectively through email in Swedish. You will play a crucial role in assisting Swedish-speaking clients by addressing their inquiries and providing timely solutions.Responsibilities
- Respond to customer emails in Swedish, ensuring accurate and detailed answers regarding products and services.
- Assist clients with order inquiries, account issues, and other general support needs.
- Troubleshoot customer problems and deliver effective resolutions or escalate them as needed.
- Document all customer interactions within the CRM system for future reference and tracking.
- Work collaboratively with team members to maintain high standards of service quality.
- Identify and report recurring issues and customer feedback to management for process improvements.
- Remain informed about product lines and company policies to provide informed assistance.
Requirements
- Fluency in Swedish and English, both written and spoken.
- Previous experience in email support or customer service roles is highly recommended.
- Strong written communication skills with a clear, professional tone.
- Excellent problem-solving skills and the ability to handle customer queries efficiently.
- Self-motivated and capable of managing time well in a remote working environment.
- Familiarity with CRM systems and email management tools is an advantage.
- Passionate about providing outstanding customer service and building strong relationships with clients.
Benefits * Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More…
Expected salary
Location
Sverige
Job date
Fri, 01 Aug 2025 22:07:33 GMT
To help us track our recruitment effort, please indicate in your email/cover letter where (jobsineu.net) you saw this job posting.