Swedish Speaking Fashion Customer Support Agent

Job title:

Swedish Speaking Fashion Customer Support Agent

Company

Patrique Mercier Recruitment By Nellie

Job description

Patrique Mercier Recruitment FR is on the hunt for a Swedish Speaking Fashion Customer Support Agent to join a renowned fashion brand. This role is ideal for individuals who have a passion for fashion and a flair for providing outstanding customer service. Join us to help create memorable shopping experiences for our Swedish-speaking clients!Responsibilities

• Assist Swedish-speaking customers with inquiries about products, orders, and other fashion-related questions through various communication channels.
• Provide tailored styling advice and product recommendations suited to individual customer needs.
• Efficiently resolve customer issues and complaints, ensuring a seamless shopping experience.
• Accurately document customer interactions to maintain a thorough record of inquiries and resolutions.
• Collaborate with other teams to stay updated on merchandise and promotional campaigns.
• Identify customer feedback and suggestions for potential improvements in service and product offerings.
• Stay knowledgeable about the latest fashion trends and brand offerings to provide informed assistance.

Requirements

• Fluency in Swedish and English, both written and spoken.
• Experience in customer service, ideally within the fashion industry.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and ability to work well under pressure.
• A keen eye for fashion trends and a passion for the industry.
• Familiarity with CRM systems and relevant software applications.
• A positive attitude and a commitment to delivering exceptional customer service.

Benefits * Competitive Monthly Salary

• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More…

Expected salary

Location

Sverige

Job date

Fri, 01 Aug 2025 22:27:02 GMT

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