Swedish Speaking Multilingual Support Representative

Job title:

Swedish Speaking Multilingual Support Representative

Company

Patrique Mercier Recruitment By Nellie

Job description

Patrique Mercier Recruitment FR is thrilled to present an opportunity for a Swedish Speaking Multilingual Support Representative. This role offers a chance for driven individuals to leverage their language skills while providing top-notch support to a diverse clientele.Responsibilities

• Provide exceptional support to clients in Swedish and other languages via phone, email, and chat.
• Assist customers with inquiries, product-related questions, and troubleshoot issues effectively.
• Address customer complaints with professionalism and a solutions-oriented mindset.
• Accurately document all customer interactions in the CRM system for reference and tracking.
• Collaborate closely with team members and other departments to ensure a seamless customer experience.
• Engage in continuous training to improve product knowledge and service delivery skills.
• Contribute suggestions for improving service processes and enhancing customer satisfaction.

Requirements

• Fluency in Swedish and at least one additional language (English, Finnish, Danish, etc.), both written and spoken.
• Previous experience in customer service or a related field is advantageous.
• Strong communication and interpersonal skills are a must.
• Excellent problem-solving capabilities with a proactive approach to customer service.
• Ability to prioritize tasks and manage time efficiently in a dynamic work environment.
• Proficiency in customer support software and Microsoft Office tools.
• Enthusiastic, flexible, and dedicated to providing outstanding customer experiences.

Benefits * Competitive Monthly Salary

• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More…

Expected salary

Location

Sverige

Job date

Fri, 01 Aug 2025 22:05:35 GMT

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