Swedish Speaking Multilingual Support Representative

Job title:

Swedish Speaking Multilingual Support Representative

Company

Patrique Mercier Recruitment By Nellie

Job description

Patrique Mercier Recruitment FR is thrilled to present an opportunity for a Swedish Speaking Multilingual Support Representative. This role offers a chance for driven individuals to leverage their language skills while providing top-notch support to a diverse clientele.Responsibilities

  • Provide exceptional support to clients in Swedish and other languages via phone, email, and chat.
  • Assist customers with inquiries, product-related questions, and troubleshoot issues effectively.
  • Address customer complaints with professionalism and a solutions-oriented mindset.
  • Accurately document all customer interactions in the CRM system for reference and tracking.
  • Collaborate closely with team members and other departments to ensure a seamless customer experience.
  • Engage in continuous training to improve product knowledge and service delivery skills.
  • Contribute suggestions for improving service processes and enhancing customer satisfaction.

Requirements

  • Fluency in Swedish and at least one additional language (English, Finnish, Danish, etc.), both written and spoken.
  • Previous experience in customer service or a related field is advantageous.
  • Strong communication and interpersonal skills are a must.
  • Excellent problem-solving capabilities with a proactive approach to customer service.
  • Ability to prioritize tasks and manage time efficiently in a dynamic work environment.
  • Proficiency in customer support software and Microsoft Office tools.
  • Enthusiastic, flexible, and dedicated to providing outstanding customer experiences.

Benefits * Competitive Monthly Salary

  • Monthly Performance Bonus
  • Fully Paid Training
  • Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  • Health Insurance
  • Private Health Insurance
  • 2 Extra Salaries Per Year
  • And Much More…

Expected salary

Location

Sverige

Job date

Fri, 01 Aug 2025 22:05:35 GMT

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