Swedish Speaking Remote Support Specialist

Job title:

Swedish Speaking Remote Support Specialist

Company

Patrique Mercier Recruitment By Nellie

Job description

Patrique Mercier Recruitment FR is delighted to introduce an opening for a Swedish Speaking Remote Support Specialist. This position is perfect for those who excel in providing customer service and technical support to Swedish-speaking clients. As a remote support specialist, you will be responsible for delivering effective solutions to enhance the user experience and resolve technical challenges.Responsibilities

• Deliver exceptional support to Swedish-speaking customers through remote communication channels, including phone, email, and chat.
• Diagnose and resolve a variety of technical issues associated with software and hardware products.
• Assist customers by providing clear and concise explanations while guiding them through troubleshooting processes.
• Maintain detailed and accurate documentation of support interactions and track all cases within the support system.
• Work collaboratively with technical teams to escalate and find solutions for more complex issues.
• Follow up with clients to ensure their issues have been resolved to their satisfaction and gather feedback on the support experience.
• Keep abreast of product updates, industry changes, and best practices to provide knowledgeable support.

Requirements

• Fluency in Swedish and English, with strong communication skills both verbally and in writing.
• Previous experience in customer service or technical support is preferred.
• Proven problem-solving skills and a strong ability to troubleshoot technical problems.
• High level of customer service orientation and excellent interpersonal skills.
• Understanding of remote support tools and familiar with customer management systems is advantageous.
• Ability to work independently while managing tasks in a remote working environment.
• A keen interest in technology and a desire for continuous professional development in the tech industry.

Benefits * Competitive Monthly Salary

• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More…

Expected salary

Location

Sverige

Job date

Fri, 01 Aug 2025 22:19:50 GMT

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