Talent Acquisition Partner

LeadDesk

Job title:

Talent Acquisition Partner

Company

LeadDesk

Job description

Are you passionate about building strong teams and shaping meaningful candidate experiences?Nice to meet you! I’m , the Head of People at LeadDesk. Me and my team are on the lookout for a proactive and people-focused Talent Acquisition Partner to help us grow with purpose.You’ll join a collaborative HR team of four, where you’ll be playing a central role in driving LeadDesk’s recruitment strategy and creating exceptional experiences for both candidates and hiring managers.What’s in it for you

  • Strategic hiring with impact. As a trusted partner to our team leads across 8 countries, you’ll directly shape the growth and culture of LeadDesk.
  • Expand your scope. Get hands-on with employer branding, onboarding, and talent projects—there’s plenty of room to tailor the role based on your strengths and interests.
  • Flexible and hybrid. Enjoy work-life balance with flexible hours and a hybrid model—3 days a week at our cozy HQ Helsinki office in Kallio.
  • An international playground. Collaborate with colleagues from 27 nationalities, learn recruitment practices from across Europe, and help refine our global hiring approach.
  • Tech meets heart. Join a publicly listed SaaS company building cutting-edge technology, backed by a supportive and transparent People team.
  • Support to grow. Whether you want to deepen your talent expertise or expand into broader People areas, we’ll support your journey.

What you’ll be responsible forThis is a hands-on, strategic talent role that goes beyond filling roles. You’ll take full ownership of our talent acquisition efforts and shape strategies that help us improve every single day.

  • Acting as a recruitment partner for hiring managers across Europe
  • Managing end-to-end recruitment processes, from sourcing to signing
  • Ensuring a smooth and human candidate experience
  • Supporting employer branding and onboarding initiatives
  • Contributing to talent operations and process improvement
  • Developing the onboarding processes and organizing the company-wide Introduction days
  • Partnering with the wider People team on cross-functional projects

What success looks like in this role in the first 6–12 months

  • Hiring managers view you as a go-to partner and trusted advisor
  • Candidates consistently have a great experience—no matter the outcome
  • Employer branding activities are delivering reach and engagement
  • You have further developed and streamlined the Talent Acquisition function
  • Talent operations are more scalable, streamlined, and candidate-friendly
  • We’re making great hires that support our growth and culture
  • You’ve brought fresh energy and perspective to the team—and made us laugh more than once in the team chat

This is where the match happensMust-haves

  • Proven experience in talent acquisition, either as a Talent Acquisition Specialist, Recruiter, or similar role.
  • Comfortable working autonomously in your area of expertise, while collaborating closely with colleagues in HR.
  • Strong prioritization, communication, and project management skills
  • Comfortable working across multiple countries and time zones
  • Professional working proficiency in English (our company language)
  • Enthusiastic about employer branding and crafting compelling narratives to attract top talent.
  • Data-driven with a passion for analyzing metrics to enhance recruitment strategies and workflows.
  • Skilled in building strong, collaborative relationships with hiring managers, candidates, and external partners.
  • Proficient in applicant tracking systems (ATS) and a wide range of sourcing methods.
  • Versatile hiring experience across diverse functions
  • We’re looking for someone energetic, who thrives under pressure, keeps up with a fast pace – and knows how to take things in stride without taking them personally.

Nice-to-haves

  • Experience in fast-scaling tech environments
  • Fluency in any additional European language (e.g., Finnish, Swedish, Norwegian, Danish, Dutch, German, Spanish)

Practicalities

  • Location: Helsinki HQ (hybrid work model 3 days a week at the office)
  • Work permit in Finland: Required
  • Start date: As soon as possible
  • Employment: Full-time, permanent
  • Salary: Base-salary and a performance-based bonus, OTE 4000-4500€/month

What’s next?Submit your application by May 27th, 2025. We’re reviewing applications continuously, so don’t wait too long!Got questions? Reach out to people (@) leaddesk.com.About LeadDeskAt LeadDesk, our mission is to simplify human connections across Europe. Our AI-powered platform helps call centers deliver over 500 million customer interactions every year.We believe every team member is a Leader—driven, empowered, and ready to take ownership from day one. Our community includes people from diverse backgrounds and perspectives, united by a shared purpose and a love of learning.We’re committed to equal opportunity and welcome applicants from all walks of life. Come as you are—we can’t wait to meet you.

Expected salary

€4000 – 4500 per month

Location

Helsinki

Job date

Sat, 10 May 2025 22:58:12 GMT

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