Technical Product Specialist – Home Appliances (Norway)
Multimind
We are currently looking for a Technical Product Specialist – Home Appliances to an exciting opportunity with our client Samsung in Oslo! This is a consultancy opportunity starting as soon as possible.About the company:Everything we do at Samsung is driven by an unyielding passion for excellence-and an unfaltering commitment to develop the best products and services on the market. In today´s fast-paced global economy, change is constant and innovation is critical to a company´s survival. As we have done for 70 years, we set our sights on the future, anticipating market needs and demands so we can steer our company toward long-term success.Key goal of the Job:The Technical Product Specialist will be part of the Customer Satisfaction CE team with the main responsibility to support Norwegian authorized service engineers in the field with technical issues and training. Important to always work consistently to find repair solutions that serve Samsung, the service engineers and most importantly the end- consumer.Through visits at service centers, ride alongs and discussions with service partners, identify actions required to improve their performance and by doing that impact the Customer Journey in a positive way.Liaise with Touch Point owners and other stakeholders to agree on improvement initiatives for Home Appliance systems, products and processes.Tasks/ Responsibilities:
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Sounds interesting?If you are up for the challenge and reckon that this position fits your profile, we would like to hear from you. Apply today, as we are reviewing applications ongoingly and the position might be filled before the application deadline.
Norge
Wed, 09 Apr 2025 05:31:19 GMT
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