Technical Program Manager

Job title:

Technical Program Manager

Company

EF Education First

Job description

DescriptionPosition at EF Educational ToursTechnical Program ManagerAnalytics SolutionsAs EF Tours accelerates on its digital transformation journey, we are looking for a talented Technical Program Manager to drive the development and execution of technical roadmap within Data and Analytics and help deliver faster, higher, and more consistent business impact. You will join a cross-function team of Data Engineering, Analytics Engineering and Data Science professionals providing data warehousing, analytics and modelling solutions which support our stakeholders in optimizing and automating operations processes based on data-driven insights, recommendations, and machine learning pipelines. Our data products have a direct impact on students and professors travelling with EF, as well as on the profitability of our business. We operate from the EF global headquarters in Zurich, Switzerland.In this role, you will leverage your technical expertise and your program management skills to ensure that solutions are delivered on time, within scope, and to the desired quality standards. You will engage with stakeholders to turn high-level project objectives into a comprehensive set of technical requirements, and keep them informed about progresses, risks, and issues. You will apply agile methodologies to drive the execution of the roadmap and foster iterative and efficient project development and delivery.Responsibilities:Strategic vision and roadmapDevelops and maintains the roadmap for delivering projects and initiatives, in collaboration with the Product manager and Director.Stakeholder collaboration and Requirements gatheringCollaborates across teams (analytics, data science, business units) to translate business requirements into technical specifications, to align project goals, timelines, resources and to manage dependencies. Engages stakeholders regularly through demos and status updates.Prioritization and Backlog managementPrioritizes tasks and projects based on business value, resources availability and deadlines, ensuring that critical projects move forward effectively. Works with Product Managers and technical leads to ensure that the backlog is well-defined, prioritized, and actionable.Agile project developmentOversees project execution, managing timelines, risks and progress to ensure project milestones and goals are met. Facilitates Agile events such as sprint planning, stand-ups and retrospective driving iterative development. Contribute to writing one-pagers and translate into Jira Epics developers can consume.Project tracking and Risk mitigationUses Agile tools (e.g. Jira) to monitor team progress, identify bottlenecks and report progress to stakeholders. Adapts plans based on changing priorities or challenges uncovered during sprints.Continuous improvementConducts retrospectives to identify improvement opportunities and implements process changes to enhance team performanceRequirements:

• Experience in Technical Program Management: 3+ years managing cross-functional technical programs, preferably in data engineering, analytics, or data science domains, with a track record of delivering scalable solutions.
• Good Understanding of Data & Analytics Systems: Familiarity with data pipelines, cloud platforms (Snowflake), reporting tools like PowerBI or Tableau, and machine learning tech stack (Python, Spark, Databricks, Snowpark). Ability to collaborate effectively with technical teams on technical requirements for projects.
• Proficiency in Agile Methodologies: Expertise in leading Agile events, managing sprint cycles, and using tools like Jira, Confluence, or Trello to drive iterative progress and program alignment.
• Exceptional Cross-Functional Collaboration: Strong interpersonal skills to coordinate between engineering, analytics, data science, and business stakeholders, ensuring alignment on goals, timelines, and deliverables.
• Risk Management and Delivery Excellence: Proven ability to identify and mitigate program risks, manage interdependencies, and ensure on-time, on-budget delivery of technical initiatives that align with business objectives.

EF Educational Tours’ operational division is headquartered in the heart of Zurich, in the newly renovated office by the river Sihl. We offer a wide range of benefits ready for our full time staff including:

• Hybrid work model

• Full reimbursement of the SBB ‘halb-tax’ travel card, covering country-wide public transportation

• Discounted passes to local destinations and tourist hot-spots such as mt. Titlis or Kunsthaus Zurich

• Tuition reimbursement of 1500 CHF for professional development once per year

• Participation in our Staff Travel Experience Program once a year including travel on one of our tours

• Yearly kick off conference around the world

• Free membership for our newly built gym or get involved with our variety of sports teams

• Seasonal and monthly office events including holiday parties, ski trips and pay-day happy hours

• Discounts on a wide range of local restaurants, shops, hotel stays and EF products

• 15% off in-house childcare service

• Discounts on EF & Hult products for staff and family members

About EF Education FirstAt EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs-focused on language, travel, cultural exchange, and academics-turn dreams into international opportunities.When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about-we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, identity, experience and everything else that makes you unique.Founded in Sweden in 1965, EF has schools and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://www.ef.com.

Expected salary

Location

Zurich

Job date

Thu, 12 Dec 2024 23:48:39 GMT

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