Technical Services Manager S010427

Job title:

Technical Services Manager S010427

Company

Recruitment Plus

Job description

JOB DESCRIPTION:Technical Manager – Motor industrySalary: NegotiableLocation: SandyfordAbout Us:RecruitmentPlus has an excellent opportunity for a Technical Manager based in their offices in Sandyford.We are looking for a qualified mechanic coming from a brand dealer that can transition into a corporate environment or an experienced Service Advisor with a dealership background.The successful candidate will work as part of the Operations Team and will assist with the provision of technical assistance and support Clients, Suppliers and internal personnel.Your main responsibilities will include:Working as part of the Operations Team to ensure the continuous mobility of the fleet.The control and authorisation of maintenance works in line with detailed processes and procedures, the logistical co-ordination for works required between clients and suppliers.Working as part of a team, efficiently process high volumes of telephone enquiries.Daily authorisation of repairs, issuing approval numbers and keeping operating costs within agreed budgetsOrganising the logistics around the CVRT test requirementsDaily update of Database and correspondenceEnsure vehicle downtime is kept to an absolute minimum and operating costs remain within agreed budgetsCommunicate with vehicle manufacturers and liaise with their representatives on issues determined by after sales policy.Resolve quality issues as directed by line manager.Ensure all complaints/ communications are dealt with adhering to the correct policy and within agreed guidelinesTo undertake any reasonable role related duties which may be required from time to time by line manager.Achieve team goals and achieve individual targets as outlined by line manager.Required to work on a rotational basis to cover the departments hours of operationRequirements or Skills:Technician Qualification essential (Motor Mechanics) or experience within an authoritative position as Service Manager / Advisor at a dealership / vehicle manufacturerExperience working in a corporate office environment and dealing with customers is advantageousExcellent numeracy and literacy requiredComputer literate with excellent knowledge of Microsoft Office Systems (i.e., Word, Excel), Lotus Notes and garage systems desirablePragmatic decision-maker with a good technical knowledge.High customer satisfaction drive, comfortable negotiating and talking to repairing garages and internally to resolve issues to mutual satisfaction.Good telephone communicator with both suppliers and customers.High achievement & drive with a proven ability to deliver results. Showing professionalism, knowledge, and enthusiasm.Team player who actively participates in shared objectives and has an enthusiasm and commitment to work towards team goals.Flexibility, willing to carry out variety of tasks/ activities requested and is prepared to work additional hours as may be necessary from time to time.Please apply with a copy of your CV to Carol in Recruitment Plus via this advert or email carol@rplus.ieIf you are living in Ireland and hold a VALID WORK PERMIT, please feel free to contact us directly. However, if you do not hold a valid work permit unfortunately we will not be in a position to assist you with your job search.Recruitment Plus is not in a position to respond to each individual application due to the high volume of submissions. We will only contact those candidates whose CV matches the criteria for the vacancy.Thank you for your patience.For details on our privacy policy please click here: https://www.recruitmentplus.ie/privacy-policy/

Expected salary

€37000 – 45000 per year

Location

Sandyford, Co Dublin

Job date

Thu, 05 Dec 2024 23:55:42 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobsineu.net) you saw this job posting.