Technical Support Agent

Job title:

Technical Support Agent

Company

Schneider Electric

Job description

Job Description:Join Schneider Electric’s Digital Transformation Revolution as a Technical Support Agent!Are you passionate about technology and enjoy helping others? Schneider Electric is looking for enthusiastic individuals like you to join our team and provide top-notch support to our valued customers.Ignite Your Career with Schneider Electric?As a Technical Support Agent, you will have a dynamic role with independence, fun, and the chance to make an impact during our exciting growth journey. This is a varied role where your mission is to provide expert advice to our end users and partners on Medium Voltage Relays, Arc Flash protection, Switchgear, transformers and RTUs in the Baltic and Nordic Zone. Working at Schneider means that you will work with an international market leader focused on individual growth and development.What You’ll Do:

• Technical support of end users, partners, and engineers of Schneider Electric in configuring, installing, and commissioning the above-mentioned products from Schneider Electric. Our technical support occurs from the execution phase to after-sales.
• Troubleshooting communication and control issues in Schneider Electric’s monitoring and automation systems, including EcoStruxure Power Operation and EcoStruxure Power Automation.
• Perform end user and partner training within Medium Voltage Relays, Arc Flash protection, Switchgear, transformers and RTU of Schneider Electric.

What We’re Looking For:

• Bachelor’s degree in electrical engineering is preferred, but relevant experience can substitute for formal education.
• Strong communication skills in Swedish are mandatory, fluency in English is an advantage.
• Experience working in a technical role with medium voltage products, protection relays, RTUs, and Arc Flash as well as knowledge of local substation standards and requirements.
• Previous experience working with medium voltage equipment as well as previous project manager/service site manager experience is an advantage.

In addition to being a confident professional, it is essential that you enjoy communicating and working with others. You are structured, clear, patient, and passionate about technology. You are eager to learn independently yet can seek support when necessary. To help you, you’ll have a team of competent, supportive colleagues and good training systems. We are proud to say that we invest in you as an employee by working to further develop your skills.What Do We Offer:

• An exciting job in an international company with exceptional colleagues, excellent benefits, and opportunities for professional and personal development
• Innovative Environment: Be part of a team that values creativity and innovation.
• Global Impact: Work on projects that have a significant impact across Europe.
• Work in a diverse and supportive team of Marketing professionals, where you’ll have access to buddy, mentor, and induction training to help you smoothly integrate into our company.
• Seize the opportunity to develop based on clear career paths, grow through experience and exposure, and use foreign languages while collaborating with cross-region teams.

Did we get you inspired?Join Schneider Electric and unlock your full potential! Apply now and embark on an exciting career journey with us. This role is based in Sweden. If you have questions regarding this position, please contact Agneta Blixt, Technical Support Leader at or +46 736360727.Let us learn about you! Apply today.You must submit an online application to be considered for any position with us. This position will be posted until filled.Looking to make an IMPACT with your career?When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.Become an IMPACT Maker with Schneider Electric – apply today!€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporationsYou must submit an online application to be considered for any position with us. This position will be posted until filled.Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust CharterSchneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Expected salary

Location

Sverige

Job date

Fri, 28 Mar 2025 00:14:06 GMT

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