Technical Support Specialist

Job title:

Technical Support Specialist

Company

Flightradar24

Job description

Flightradar24 and our selected partners use cookies and similar technologies (together “cookies”) that are necessary to present this website, and to ensure you get the best experience of it. If you consent to it, we will also use cookies for analytics purposes.See our to read more about the cookies we set.You can withdraw and manage your consent at any time, by clicking “Manage cookies” at the bottom of each website page.common–cookies–alert#acceptAll”>Accept all cookies common–cookies–alert#disableAll”>Decline all non-necessary cookies common–cookies–alert#openPreferences”>Cookie preferences common–cookies–preferences#open” class=”bg-company-primary text-company-primary shadow-form inset-x-4 mb-4 rounded max-w-screen-sm p-4 overflow-auto max-h-[80vh] z-cookie-alert backdrop:bg-[rgba(0,0,0,0.6)] sm:p-10 sm:mb-auto fixed top-2″>Select which cookies you acceptOn this site, we always set cookies that are strictly necessary, meaning they are necessary for the site to function properly.If you consent to it, we will also set other types of cookies. You can provide or withdraw your consent to the different types of cookies using the toggles below. You can change or withdraw your consent at any time, by clicking the link “Manage Cookies”, which is always available at the bottom of the site.To learn more about what the different types of cookies do, how your data is used when they are set etc, see our .Strictly necessaryThese cookies are necessary to make the site work properly, and are always set when you visit the site. Vendors Teamtailorcommon–cookies–preferences#handleCategoryToggle”>AnalyticsThese cookies collect information to help us understand how the site is being used. Vendors Teamtailorcommon–cookies–preferences#handleAccept”>Accept these cookies common–cookies–preferences#handleDecline”>Decline all non-necessary cookiescommon–header–menu#toggle” data-common–header–menu-target=”button” > Career menuEmployee Candidate Homepagecommon–dropdown#toggle”>common–share#handleClick” data-provider=”Facebook”> Facebook common–share#handleClick” data-provider=”Twitter”> X common–share#handleClick” data-provider=”LinkedIn”> LinkedInSupport · StockholmTechnical Support Specialistcareersite–jobs–form-overlay#showFormOverlay” data-careersite–jobs–form-overlay-target=”coverButton”> Apply for this jobblocks–cover–scroll#handleScrollDown” title=”Scroll to content”>That little click on a Radio Receiver (ADS-B) Support Specialist ad? It might just be the start of something big. Either way, you just opened the door to aviation and a global community of users all alongside an excellent crew.Flightradar24 has a rapidly growing network of tens of thousands radio receivers (ADS-B), hosted by volunteers in 200+ countries. The receivers collect positional data transmitted by aircraft and upload it to Flightradar24’s servers. This data is at the heart of the industry-leading flight tracking service we provide to millions of consumers and hundreds of companies.We are looking for a tech-savvy and service-minded individual to join our Support team to help our receiver hosts with both hardware and software related issues. The main goals are maximizing the up-time and coverage from the receivers and keeping the aviation enthusiasts and professionals around the world who upload data to us excited and engaged.The position requires that you are able to work from our office in Stockholm, Sweden. Relocation is not offered for this role.What you’ll do

• Help out our community by providing tech support for our ADS-B radio receivers – both hardware and software
• Keep an eye on receivers that come back to us, make repairs where you can, and get them running again
• Spot a bug? Write it up clearly and pass it along to our dev team so they can fix it
• Reach out to our data sharers, offering tips and support to keep their receivers online and covering as much airspace as possible
• Hang out in our online forum, join the conversations, and share your expertise
• Be the voice for better ADS-B hardware and software – always looking for ways we can make our data sharing experience even better

Who you are

• You really like helping people and know how to turn tech support into a “wow” experience for our data sharers
• You’re comfortable with Linux and have hands-on experience with Raspberry Pi devices
• You’re curious about consumer electronics, enjoy troubleshooting, and are always eager to explore new tech
• You have excellent English skills both written and spoken and can communicate clearly and confidently

Good-to-haves

• Experience setting up and configuring radio receiver equipment, ideally ADS-B receivers
• Skilled in hand-soldering
• Background in customer support
• Interest in aviation (knowing the difference between an A320 and a 737 is brag-worthy here)
• Proficiency in another major language in addition to English. Preferably Spanish and/or Portuguese
• Experience of keeping forums active and friendly

About Flightradar24With over 4 million daily users, Flightradar24 is the world’s most popular flight tracking service. Our app regularly tops the App Store and Google Play charts and Wall Street Journal refers to Flightradar24 as the “Facebook of aviation”. We also offer a wide range of commercial services and customers include many of the largest names in aviation.We’re constantly adding new services and improving existing products. To help us meet those challenges, we’re looking for creative, collaborative and tech-savvy applicants to join us.Benefits of working at Flightradar24 include:

• Opportunity to impact a service with millions of end users from all around the world
• Flexible and social work environment with free beverages, fruit, and snacks
• Modern office in the heart of beautiful downtown Stockholm, Sweden
• Being part of a diverse team with 30+ nationalities and 5 continents represented

Department LocationsStockholmAbout Flightradar24Flightradar24 started as a hobby project in 2006 when two Swedish aviation geeks decided to build a network of ADS-B receivers in Northern and Central Europe. In 2009 we opened up the network, and made it possible for anyone with an ADS-B receiver to upload data to the network. Many parts of the world were quickly covered, but the quest to provide global ADS-B coverage is still ongoing.Flightradar24 at a glance

• Largest ADS-B network in the world with over 50,000 connected receivers
• 5+ million users per day
• 100+ million app downloads

Founded in 2006 careersite–jobs–form-overlay#showFormOverlay”>Apply for this job jobs–overlay#closeOverlay”>Support · StockholmTechnical Support SpecialistLoading application formCareer site

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Expected salary

Location

Stockholm

Job date

Sun, 24 Aug 2025 01:00:17 GMT

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