Trainee in IT Support

Tytuł pracy:

Trainee in IT Support

Firma

Marel

Opis stanowiska

Quick fixing and service minded ”on-site” IT Support traineeAre you a motivated IT Support student driven by being the company’s best IT problem solver? Are you a good communicator and do you thrive with a broad network and varied tasks – then you are the one we are looking for.IT Problem Solver and the “Go to Person”As our “on-site” IT Support trainee, you will provide first and second level IT support, including mobile and device management to Marel’s employees in Denmark and Norway. You will work from the IT office in Aarhus, where you will be part of a local team with two skilled and dedicated IT colleagues. You will have over 300 Marel colleagues locally and over 7000 globally.Strong with IT, Outgoing, and Service-mindedYou thrive best with a variety of task types and are happy to take on a technical challenge, while also being outgoing and building important relationships with colleagues and internal stakeholders – both in Marel Denmark and Marel globally.You will be taught how to work with Topdesk, Active Directory, Microsoft Azure, Cisco DNA Center, and similar applications that will be part of the day-to-day support.You will be part of a team that work on the following tasks, among others:

• Support Marel’s employees in resolving IT-related requests and challenges and ensure they are resolved with a high level of service and good follow-up along the way, including:

• Provide input on how we drive and optimize our problem management process
• Prepare, configure, and implement client systems via SCCM, including updates
• Install, configure, and support desktop applications, including the Windows Office Suite
• Maintain and create IT assets and set up rotation of IT assets for decommissioned assets
• Maintain system setup and installation data as needed according to system configuration
• Prepare, configure, and distribute mobile devices including iPhones and iPads and guide employees with mobile phone challenges (Android / iOS)
• Review and update Service Desk documentation, including knowledge-based articles, shared information, or other information, including participating in company presentations
• Support in other areas, such as printer installations, changes in active directories (AD), and user account management

About you:The job requires an ambitious and outgoing student with a deep interest and broad insight into a supportive IT role. You have at least basic knowledge of PC hardware, software, and can approach troubleshooting and support in a structured and systematic way. You have knowledge and experience with Android and iOS-related multimedia devices as well as knowledge of Windows 10/11. You can communicate well both in spoken and written Danish and English.Ideally, you will graduate in 2026 or 2027 so you can take the full traineeship period with us.We OfferWe offer a position and role of great importance. If you enjoy working with people, IT and problem solving, then this is the job for you. You will have a broad local and international network with great opportunities for professional and personal development, with the possibility of visiting other of our locations both domestically and abroad in the future. At Marel, we have an attractive and informal working climate with lots of exciting challenges in an international environment. We value good humour and a fun everyday life highly and offer good health insurance and our own canteen arrangement as well as a wide range of employee discounts. There is breakfast and a hot lunch in our canteen every day, and we have a very active staff association that offers many different activities such as joint bowling trips, museum visits, beer or wine tasting events, and much, much more.Apply for the positionIf you think the above is something for you, we would love to hear from you as soon as possible – and no later than 29th of November. Applications for the position must be submitted via the QR code below. If you would like more information about the position, you are very welcome to contact our Talent Acquisition Lead, Rossana Alberini at or our Senior On Site Support, Thomas Kristensen at [email protected].A bit about usMarel is proud to be the world’s leading supplier of advanced equipment, systems, and services for processing poultry, fish, and meat, as well as further processing. We are the only company that offers fully integrated systems for all four areas. In partnership with our customers, we are changing the way food is processed and produced. Our vision is a world where quality food is produced in a sustainable and economically viable way.We operate in an exciting, fast-growing market, and our more than 7,000 employees work in an international environment that promotes open communication and free exchange of ideas. The largest number of Marel employees work in the Netherlands, followed by the USA, Iceland, Denmark, and the UK. We are spread across the globe in 30 locations, from South America to Australia. For more information, please visit#LI-RA1#LI-OnSite

Oczekiwane wynagrodzenie

Lokalizacja

Aarhus, Midtjylland

Data pracy

Wed, 23 Oct 2024 00:15:28 GMT

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